Privacy Policy for Gempix2 AI

1. Who We Are

Gempix2 AI ("Gempix2 AI", "we", "our", or "us") provides the Gempix2 AI web application that transforms and enhances images using artificial intelligence.

The data controller for the Service is Zhengmao Sun, operating as Gempix2 AI.

Registered address Room Three Hundred Two, Number One Hundred Eighty-One, North District, Maanshan Shajing Street, Bao'an District Shenzhen, Guangdong 518104, China

Phone: +86 180 4694 9173

We are the controller of your personal data when you use our website or services. You can contact our privacy team at privacy@aigempix2.app.

2. Information We Collect

We collect information that you provide directly, data generated through your use of the Service, and limited information from third-party integrations you choose.

We do not intentionally collect special-category data such as biometric, health, or political information and request that you do not submit it.

3. How We Use Your Information

• Operate, maintain, and improve Gempix2 AI
• Process payments and provide invoices
• Respond to support requests and communicate policy updates
• Monitor for fraud, abuse, or security threats
• Develop new features and understand product performance
• Send optional product news or surveys (with your consent)
• Comply with applicable legal and regulatory obligations

4. Sharing and Disclosure

We never sell your personal data. We share it only with trusted providers who help us deliver the Service.

We may also share information to comply with law, defend legal claims, prevent fraud or security incidents, or with your explicit consent. If Gempix2 AI is involved in a merger, acquisition, or asset sale, we will provide notice before personal data is transferred.

5. Data Retention

• Account and billing records: up to seven years for tax and compliance purposes
• Uploaded images and generated outputs: deleted after fulfilment unless you ask for earlier removal
• Analytics logs: automatically truncated after twenty-six months

When data is no longer needed, we securely delete or anonymise it according to our retention policy.

6. Your Rights

We honour the rights available under GDPR, CCPA, and similar laws, including the rights to access, correct, delete, restrict, or port your data; object to certain processing; and opt out of marketing.

Send any request to privacy@aigempix2.app. We may ask for additional details to verify your identity before we act.

7. Cookies and Tracking

We use essential cookies for authentication and security, plus optional analytics cookies to understand product usage. You can manage preferences via your browser or our on-site cookie banner. Refusing essential cookies may prevent core features from working.

8. Security

Gempix2 AI encrypts data in transit and at rest, restricts access to authorised personnel, enforces multi-factor authentication, and performs regular security reviews. No method of storage or transmission is 100 percent secure, but we continually work to protect your information.

9. International Transfers

We may process data in jurisdictions outside your home country. When we transfer personal data internationally, we rely on safeguards such as Standard Contractual Clauses or equivalent mechanisms permitted by law. Contact us for details.

10. Children

Gempix2 AI is not directed to children under thirteen and we do not knowingly collect data from them. Parents or guardians who believe a child has provided data should contact us so we can delete it.

11. Automated Decisions

We may automatically block image generation requests that violate our content policy. You can request a manual review of any automated decision that affects you by emailing privacy@aigempix2.app.